Customers, CRM and projects in GrandTotal and MacBusinessSuite

Name: GrandTotal
Author: Media Atelier

Customers and projects, GrandTotal and MacBusinessSuite

Both apps keep customers, contacts and projects. MacBusinessSuite goes further toward a CRM and project tool: a sales pipeline, a log of calls, mails and meetings, an IMAP mailbox that turns mail into tickets, and a Kanban board per project. For GrandTotal, a pipeline, tickets and a mailbox are not documented; it offers customer statistics, labels, project budgets and to-dos.

Side by side

As of October 2026. GrandTotal from its vendor's official pages (see sources), MacBusinessSuite from its documentation. Not documented means the vendor's pages do not say, not that the feature is missing.
	MacBusinessSuite	GrandTotal
Customers and contacts	Customers and suppliers, contact persons, tax IDs, payment terms	Customers and contacts, edit several at once, vCard export
Apple Contacts	Import with a field comparison	Not documented; vCard export is documented
Sales pipeline	Inquiry, quote, negotiation, won or lost, follow-ups, win rate	Not documented
Activity log	Calls, mails, meetings and decisions per customer and project	Internal annotations and to-dos (XL edition)
Mailbox and tickets	IMAP mailbox, mail to ticket, inquiry or receipt	Not documented
Projects	Status, budget in hours or amount, profitability, contracts and retainers	Projects, revenue by project, project budgets
Task boards	Kanban board per project with tickets and subtasks	Not documented
Statistics and labels	Project and customer comparison, address labels	Customer statistics, labels, address labels

What GrandTotal offers here

Customer statistics and filters by client group, country and revenue.
Labels and address labels.
Project budgets and revenue by project.
Import of customers and catalog from SevDesk and LexOffice.

What MacBusinessSuite offers here

A sales pipeline from inquiry to won or lost; one step creates customer, quote draft and project.
A customer and project log with calls, mails, meetings and decisions.
Your own IMAP mailbox: a message becomes a ticket, an inquiry or an inbound receipt.
A Kanban board per project with tickets you can assign to yourself, the customer or a team member.

Customer list with the detail view of a sample customer — Screenshots show the app with sample data in German.

Questions and answers

Is GrandTotal a CRM?

GrandTotal manages customers and contacts with statistics and labels. A sales pipeline, tickets or a mailbox are not documented on Media Atelier's pages. MacBusinessSuite includes these.

Can I manage tasks in either app?

MacBusinessSuite has a Kanban board per project with tickets, subtasks, due dates and recurring tickets. GrandTotal lists internal annotations and to-dos in its XL edition.